mercredi 2 janvier 2013

10 Ways to Create a Positive Customer Experience

The U.S Chamber of Commerce estimates that 68% of customers who leave a company do so because they feel undervalued.
Customer service is a part of every business; we all have customers we are trying to create great experiences for. The U.S Chamber of Commerce estimates that 68% of customers who leave a company do so because they feel undervalued.

Inspire Customer Experience

These 10 easy tips will show you how you can make your customers feel more valued and keep them coming back to your business.

1. Communicate with your customers – Before, during, and after the sale

We all know communication is a vital aspect to a business’s success, well you should anyway, but are you taking every message your customers are getting into consideration. For example, have you considered the message your customers are getting from your website before they even contact you? How are customers greeted when they call your offices?







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